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Epos Now

Epos Now

www.eposnow.com
What is your customer experience with Epos Now?

Epos Now Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Epos Now has 1.3 star rating based on 6 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: No pros all cons, Offer a stylish complete system.
    Cons: Everything else.

  • Recent recommendations regarding this business are as follows: "Do NOT do business with EPOS Now Hidden fees/poor customer service", "DON’T EVER USE THEIR SERVICE", "Choose a DIFFERENT POS COMPANY.", "Don't by there equipment customer service is horrible".

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Michael B Kwj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Hidden fees and failure to fullfill contract

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We started a new business and needed a POS system. EPOS Now appeared on the internet and we contacted them for a price quote.

We purchased our equipment and struggled through the setup of the system with minimal support. Within a couple of months, additional monthly fees started to appear. They claim these fees are in their terms and conditions, however, they are separate from the sales proposal you are presented with when you sign up. Their defense is that you signed the terms and conditions, so you are bound by them.

However, the terms in the terms and conditions should match your sales offer.

They refuse to do anything about the added fees. My advice is to stay as far away from these shady business practices as possible.

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Loss:
$1000
Pros:
  • Offer a stylish complete system
Cons:
  • Everything else

Preferred solution: Full refund

User's recommendation: Do NOT do business with EPOS Now Hidden fees/poor customer service

Glenford Kuq
map-marker Bellevue, Washington

Horrible company

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We waited for 2 weeks but still cant taking payment for our service. Called them back and cancel they said we cant cancel or they will charge us for the whole year for their horrible services.

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User's recommendation: DON’T EVER USE THEIR SERVICE

gary a Xnt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I want my money back

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I want someone to answer me and be responsible.

I was charged two service fees and I canceled service in August of last year

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Loss:
$316

Preferred solution: Full refund

Daymien Dvk

Because I’ve tried almost 6 times to contact you, nobody answers nobody answers my questions or calls me back. Can you just cancel my order please and give me my money back.

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That's just it. Nothing's happened.

You haven't called me back.

I've been trying to speak to you for two days. I need a call from a rep called Rob ASAP, please.

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Preferred solution: A phone call from a man called Rob to discuss this agreement

Muhammad U Lxf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Hello, please confirm epos is international...

Hello, please confirm epos is international payment system or send me ay contact person ho guide me for payment process

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Cristian T Ehz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Dispute

Epos Now - Dispute
Epos Now - Dispute - Image 2

Good evening, I have an amount of 295pounds from food Cristian LTD but it has not been returned to me, what is happening?

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Loss:
$295

Preferred solution: Full refund

Teresa D Kfs

Tried to call/cancel . Cant speak to any one

I was contacted on 16th to enter into a contract. However on the 17th I tried to call back to cancel as I had a family emergency.

I have messages saying the hardware cannot be shipped as I have not yet completed the application. Yet today the hardware has been shipped. I am not at the premises for now so nothing can be done with it. All I want is it to be cancelled, money refunded.

Obviously now for the hardware to be picked up. I have tried multiple times to call from the 17th can't seem to speak to anyone

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Preferred solution: Full refund

Raven J Fcz
map-marker Orlando, Florida

Missing payouts

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I had to wait two weeks after opening for my payout payments; and even still DONT HAVE ALL MY MONEY!

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Loss:
$1
Pros:
  • No pros all cons

Preferred solution: My funds

User's recommendation: Choose a DIFFERENT POS COMPANY.

Anonymous
map-marker Denver, Colorado

Over charging my bank account

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Owed money to me for a service deliverect I don't use an has charged my account every month $56 monthly nobody will ever respond

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User's recommendation: Don't by there equipment customer service is horrible

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