Epos Now
Epos Now Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.2 star rating based on 8 customer reviews. Consumers are mostly dissatisfied; common issues involve billing, refunds, and poor customer service.
Key Takeaways for Future Customers
- Check Epos Now reviews and terms carefully before signing to confirm pricing and subscriptions.
- Expect slow or unresponsive customer service and difficulty obtaining a refund.
Negative Feedback / Risk Areas
- Recurring complaints about hidden fees and over charging bank accounts.
- Multiple reports of unreturned payouts and unresolved refund requests.
- Poor support, long delays, and contract cancellation disputes.
Positive Feedback
Some note the system appears stylish and complete, but no substantive pros were reported by reviewers.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.2 star rating based on 8 customer reviews. Consumers are mostly dissatisfied; common issues involve billing, refunds, and poor customer service.
Key Takeaways for Future Customers
- Check Epos Now reviews and terms carefully before signing to confirm pricing and subscriptions.
- Expect slow or unresponsive customer service and difficulty obtaining a refund.
Negative Feedback / Risk Areas
- Recurring complaints about hidden fees and over charging bank accounts.
- Multiple reports of unreturned payouts and unresolved refund requests.
- Poor support, long delays, and contract cancellation disputes.
Positive Feedback
Some note the system appears stylish and complete, but no substantive pros were reported by reviewers.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Phoenix, Arizona
They are thieves
- - They keep charging me even though nothing was delivered.
- - The processor could not operate as promised, and I returned it, but I am still charged.
They have not provided anything, yet they continue to charge me. I bought a payment processor from them, which, when delivered, could not deliver what they promised.
It could not operate in the environment it was supposed to. I returned the equipment, and they continue to charge me when they have not delivered anything to me.
- There are no pros
- Make false promises
Preferred solution: Full refund
User's recommendation: Run, run, run as fast as you can. They are liars
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWish I could give them negative 3826**** - just don’t. That’s all.
Whatever they say, it's the opposite. Never got training - never have even used anything because it was faulty and they still make you pay - pitiful company.
- All cons absolutely no pros
- Whole company and what they promise
Preferred solution: Full refund
User's recommendation: Just don’t.
This company does not do as they say they will do
- - I was told one thing, but more charges were taken out and the machine never worked.
- - Customer service delayed refunds and I'm still owed money.
Numourous times I was told one thing and then more charges were taken out. Their customer service department seemed to just say whatever and then it would take forever to review or get back my money.
The machine itself also never worked right and was more trouble then it was worth to use.
I am still owed money from this company. They will rip you off in every way possible.
User's recommendation: Make sure you use an American Company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHidden fees and failure to fullfill contract
- - Quoted EPOS Now for a POS and purchased gear.
- - Monthly fees appeared.
- - They say signed terms bind you.
- - Fees are in the terms, not the sales offer.
We started a new business and needed a POS system. EPOS Now appeared on the internet and we contacted them for a price quote.
We purchased our equipment and struggled through the setup of the system with minimal support. Within a couple of months, additional monthly fees started to appear. They claim these fees are in their terms and conditions, however, they are separate from the sales proposal you are presented with when you sign up. Their defense is that you signed the terms and conditions, so you are bound by them.
However, the terms in the terms and conditions should match your sales offer.
They refuse to do anything about the added fees. My advice is to stay as far away from these shady business practices as possible.
- Offer a stylish complete system
- Everything else
Preferred solution: Full refund
User's recommendation: Do NOT do business with EPOS Now Hidden fees/poor customer service
Horrible company
We waited for 2 weeks but still cant taking payment for our service. Called them back and cancel they said we cant cancel or they will charge us for the whole year for their horrible services.
User's recommendation: DON’T EVER USE THEIR SERVICE
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI want my money back
I want someone to answer me and be responsible.
I was charged two service fees and I canceled service in August of last year
Preferred solution: Full refund
Because I’ve tried almost 6 times to contact you, nobody answers nobody answers my questions or calls me back. Can you just cancel my order please and give me my money back.
That's just it. Nothing's happened.
You haven't called me back.
I've been trying to speak to you for two days. I need a call from a rep called Rob ASAP, please.
Preferred solution: A phone call from a man called Rob to discuss this agreement
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHello, please confirm epos is international...
Hello, please confirm epos is international payment system or send me ay contact person ho guide me for payment process
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDispute
Good evening, I have an amount of 295pounds from food Cristian LTD but it has not been returned to me, what is happening?
Preferred solution: Full refund
Tried to call/cancel . Cant speak to any one
- - Contacted on the 16th to enter a contract.
- - On the 17th I tried to cancel for a family emergency.
- - Hardware shipped today despite incomplete application.
I was contacted on 16th to enter into a contract. However on the 17th I tried to call back to cancel as I had a family emergency.
I have messages saying the hardware cannot be shipped as I have not yet completed the application. Yet today the hardware has been shipped. I am not at the premises for now so nothing can be done with it. All I want is it to be cancelled, money refunded.
Obviously now for the hardware to be picked up. I have tried multiple times to call from the 17th can't seem to speak to anyone
Preferred solution: Full refund
Orlando, Florida
Missing payouts
I had to wait two weeks after opening for my payout payments; and even still DONT HAVE ALL MY MONEY!
- No pros all cons
Preferred solution: My funds
User's recommendation: Choose a DIFFERENT POS COMPANY.
Denver, Colorado
Over charging my bank account
Owed money to me for a service deliverect I don't use an has charged my account every month $56 monthly nobody will ever respond
User's recommendation: Don't by there equipment customer service is horrible
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