Epos Now
Epos Now Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Epos Now has 1.3 star rating based on 6 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: No pros all cons, Offer a stylish complete system.
Cons: Everything else.Recent recommendations regarding this business are as follows: "Do NOT do business with EPOS Now Hidden fees/poor customer service", "DON’T EVER USE THEIR SERVICE", "Choose a DIFFERENT POS COMPANY.", "Don't by there equipment customer service is horrible".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Epos Now has 1.3 star rating based on 6 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: No pros all cons, Offer a stylish complete system.
Cons: Everything else.Recent recommendations regarding this business are as follows: "Do NOT do business with EPOS Now Hidden fees/poor customer service", "DON’T EVER USE THEIR SERVICE", "Choose a DIFFERENT POS COMPANY.", "Don't by there equipment customer service is horrible".
Most users ask Epos Now for the refund as a solution to their issues.
Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Hidden fees and failure to fullfill contract
We started a new business and needed a POS system. EPOS Now appeared on the internet and we contacted them for a price quote.
We purchased our equipment and struggled through the setup of the system with minimal support. Within a couple of months, additional monthly fees started to appear. They claim these fees are in their terms and conditions, however, they are separate from the sales proposal you are presented with when you sign up. Their defense is that you signed the terms and conditions, so you are bound by them.
However, the terms in the terms and conditions should match your sales offer.
They refuse to do anything about the added fees. My advice is to stay as far away from these shady business practices as possible.
- Offer a stylish complete system
- Everything else
Preferred solution: Full refund
User's recommendation: Do NOT do business with EPOS Now Hidden fees/poor customer service
Bellevue, Washington
Horrible company
We waited for 2 weeks but still cant taking payment for our service. Called them back and cancel they said we cant cancel or they will charge us for the whole year for their horrible services.
User's recommendation: DON’T EVER USE THEIR SERVICE
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI want my money back
I want someone to answer me and be responsible.
I was charged two service fees and I canceled service in August of last year
Preferred solution: Full refund
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Because I’ve tried almost 6 times to contact you, nobody answers nobody answers my questions or calls me back. Can you just cancel my order please and give me my money back.
That's just it. Nothing's happened.
You haven't called me back.
I've been trying to speak to you for two days. I need a call from a rep called Rob ASAP, please.
Preferred solution: A phone call from a man called Rob to discuss this agreement
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHello, please confirm epos is international...
Hello, please confirm epos is international payment system or send me ay contact person ho guide me for payment process
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDispute
Good evening, I have an amount of 295pounds from food Cristian LTD but it has not been returned to me, what is happening?
Preferred solution: Full refund
Tried to call/cancel . Cant speak to any one
I was contacted on 16th to enter into a contract. However on the 17th I tried to call back to cancel as I had a family emergency.
I have messages saying the hardware cannot be shipped as I have not yet completed the application. Yet today the hardware has been shipped. I am not at the premises for now so nothing can be done with it. All I want is it to be cancelled, money refunded.
Obviously now for the hardware to be picked up. I have tried multiple times to call from the 17th can't seem to speak to anyone
Preferred solution: Full refund
Orlando, Florida
Missing payouts
I had to wait two weeks after opening for my payout payments; and even still DONT HAVE ALL MY MONEY!
- No pros all cons
Preferred solution: My funds
User's recommendation: Choose a DIFFERENT POS COMPANY.
Denver, Colorado
Over charging my bank account
Owed money to me for a service deliverect I don't use an has charged my account every month $56 monthly nobody will ever respond
User's recommendation: Don't by there equipment customer service is horrible
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