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Contact Epos Now Customer Service

How to Reach a Person at Epos Now

Verified Contact Information

Toll-Free Number:

  • 1-855-434-3767
    USA
Call customer service
Send Message

Customer Service:

  • 1-844-662-9966
    Canada
  • +6 173 053 8473
    Australia
  • +3 531 963 8949
    Ireland/Europe
  • +649 801 5908
    New Zealand
  • +44 800 294 5945

Sales/ Reservations:

  • +44 808 189 2861

Epos Now Emails:

Complaints/ Feedback
Customer Service
General Info
Jobs/ Career
Legal
Privacy Inquiries
Media
Press Inquiries

Epos Now Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Epos Now Phone Number
1 (855) 434-3767
Average Calls duration
2 minutes
Most Popular Epos Now Email Address
info@eposnow.com
Issue Resolution Rate
Low (7% reported full resolution)
Contact Method Distribution
81% phone, 19% email
Common Reasons for Contact
Activation/ cancellation, shipping and delivery
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Epos Now Customer Service?

Most Popular Number:

(855) 434-3767
USA

People in the USA can use that toll-free number 1-855-434-3767 to express their concerns to the company agent. The Epos Now customer service phone number 1-844-662-9966 is active for individuals in Canada to talk to the business representative. People in Australia can call +6-173-053-8473 for information and assistance during business hours. For customers In Ireland and Europe, +3-531-963-8949 is the Epos Now phone number to message or call. Citizens of New Zealand can dial +649-801-5908 to contact the company branch in their country. You can also use the Epos Now support phone number +44-800-294-5945 to contact the same company office. Lastly, if your purpose to call is an issue related to sales or reservations, +44-808-189-2861 is the Epos Now contact number specified for that.

Epos Now customer service handles queries and concerns regarding sales, product support, partnerships, and press inquiries via multiple email addresses. Individuals who want to share complaints or feedback with the company agent can email customerrelations@eposnow.com between business hours. For general inquiries from the customer care team, support@eposnow.com is the email address. People seeking information about jobs and career opportunities in the company use the Epos Now contact email recruitment@eposnow.com to send a request.
The email address data.requests@eposnow.com is available for legal and privacy concerns. To discuss a press inquiry with the media agent, write to press@eposnow.com during business hours. Lastly, info@eposnow.com is the email address to contact Epos Now customer support for general information and assistance. Individuals seeking efficient responses must choose the email most relevant to their concern and send a request during business hours.

Individuals can access the Epos Now live chat feature by visiting the company website and clicking Contact Us on the homepage. On the next page, click the chat icon and choose one of the options to contact the sales or support teams. After selecting the relevant option, you will be directed to an AI-powered chatbot to share your concerns. People unable to resolve their queries through the chatbot can also connect with Epos Now customer support through the live chat for better assistance.

The company headquarters, Epos Now (UK) Ltd, is at Hall Road Business Park, 3 Whiting Rd., Norwich, England NR4 6DJ, United Kingdom. People in the United States can visit the Epos Now Back office in their respective country at The Chase Plaza, South Tower, Ste 2010, 189 S. Orange Ave., Orlando, FL 32801. The company also has a branch in Australia with an active Epos Now support team at Unit 412, Tower 2 Kon Tiki Bldg, 55 Plaza Pde, Maroochydore, QLD 4558, PO Box 621, Buddina, QLD 4575. People with critical issues or concerns can visit or mail these addresses for safe communication. However, being time-consuming, this method is not feasible as the Epos Now contact number for urgent matters.

The company has launched a powerful application aimed at enhancing customer experience. Downloading the Epos Now app on your smart device converts it to a fully-featured EPoS system for hospitality and retail. Individuals can also use this app to connect with Epos Now customer service. To do so, they can sign into their EposNowHQ and select Support from the main menu. The customer care team assists individuals with general and technical concerns and provides the requested advice through the application.

Individuals can follow the company on social media platforms like Epos Now's Instagram and Facebook. Joining these online communities would help them get feedback and advice from other clients and help resolve their queries and concerns. People who want to learn about the company policies or seek career and internship opportunities can join the Epos Now LinkedIn page to stay updated. Following the company's social media accounts is also beneficial for seeking efficient assistance from Epos Now support when facing an issue.

PissedConsumer Club

Contact Information

Epos Now Website:

Epos Now Help Center:

Corporate Office Address:

Epos Now (UK) Ltd
Hall Road Business Park, 3 Whiting Rd.
Norwich, England NR4 6DJ
United Kingdom

Other Info (opening hours):

Other Locations:

US Head Office - Epos Now LLC

The Chase Plaza, South Tower

Ste 2010, 189 S. Orange Ave.

Orlando, FL 32801

United States


Australia Head Office - Epos Systems Pty Limited

Unit 412, Tower 2 Kon Tiki Bldg, 55 Plaza Pde

Maroochydore, QLD 4558

P.O. Box 621

Buddina, QLD 4575

Australia

More contact details

Summary of Epos Now Customer Service Calls

40 TOTAL
CALLS
02:01 AVG CALL
DURATION
7% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Epos Now?

Account Question:

  • “Close my account”
  • “I'm having trouble logging in”
  • “I want to open mechant account and pos”

Request for Information Question:

  • “Help with switching credit card payments into new accounts”
  • “Ask questions”
  • “Support”

Product/ Service Question:

  • “Screen on till”
  • “Loan”
  • “Cloud sync”

Payments and Charges Question:

  • “Payment”
  • “To make a payment”
  • “Dispute”

Activation/ Cancellation Question:

  • “Cancel service”
  • “Tried to call/cancel . Cant speak to any one”

Return/ Replace Question:

  • “Return”
  • “Change of bank details”

Cards Question:

  • “Swipecards”
  • “Card machine not working”

Shipping and Delivery Question:

  • “Delivered machine”

Refund Question:

  • “I want my money back”

Other Question:

  • “Eposnow is a scam”
  • “Device problem”
  • “Rest”

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